RoyalPanda Cookie Policy

At Royal Panda, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at royalpanda.com, and the choices you have regarding their use. By continuing to browse our platform, you acknowledge and accept our use of cookies as described in this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. At RoyalPanda, we use these files to recognise your device on return visits, remember your preferences, and ensure our platform functions correctly. Cookies help us deliver a smoother, more personalised experience every time you use our services, whether you're logging in via the Royal Panda casino app or playing directly in your browser.

Cookies can be either "session cookies," which expire once you close your browser, or "persistent cookies," which remain on your device for a set period of time. We use both types depending on the specific purpose of the cookie.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the RoyalPanda platform to function properly. Without them, core features — such as the Royal Panda login process, account security, and game loading — would not work. We do not require your consent to place these cookies, as they are technically necessary for the operation of our services.

• Session management and Royal Panda casino login authentication
• Security and fraud prevention mechanisms
• Load balancing to ensure stable performance
• Remembering items in your session, such as game state

Performance and Analytics Cookies

We use performance cookies to understand how players interact with our online casino. These cookies collect aggregated, anonymised data that helps us identify popular pages, detect errors, and improve overall user experience. Information gathered through these cookies — such as which Royal Panda slots are most visited or how long sessions typically last — is used solely for internal optimisation purposes.

• Page load and navigation analysis
• Error tracking and diagnostics
• Session duration and frequency statistics
• Game performance monitoring across desktop and the Royal Panda mobile app

Functional Cookies

Functional cookies allow our Royal Panda online casino to remember choices you make and provide enhanced, personalised features. For example, we may store your preferred language, currency, or region — particularly useful for players accessing our platform from New Zealand, Canada, or other supported markets. These cookies may be set by us or by third-party providers whose services we have integrated into our platform.

• Language and regional preferences (e.g., Royal Panda casino NZ settings)
• Currency display preferences
• Previously selected deposit or withdrawal methods
• Remembering your last played games or favourites

Marketing and Targeting Cookies

At RoyalPanda, we and our trusted advertising partners may use marketing cookies to deliver relevant promotional content to you — such as information about the Royal Panda bonus offers, free spins, or new game launches. These cookies track your browsing activity across websites and help us tailor our messaging to your interests. You may opt out of marketing cookies at any time without affecting the core functionality of our site.

• Tracking visits from affiliate and referral partners
• Personalised promotional content, including Royal Panda free spins offers
• Retargeting campaigns across third-party platforms
• Measurement of campaign effectiveness and conversion tracking

Third-Party Cookies

Some cookies placed on your device when you use our platform are set by third parties, including game providers such as Evolution, NetEnt, Pragmatic Play, and Play'n GO, as well as analytics and advertising partners. We at RoyalPanda do not control these third-party cookies directly. We recommend reviewing the respective privacy and cookie policies of these providers for detailed information on how they process data.

Our live casino experience, powered by Evolution, and other game content may load resources that set their own cookies to ensure proper functionality. The Royal Panda casino app and browser-based platform both rely on these integrations to deliver the full range of 2,000+ titles available on our site.

How Long Do Cookies Last?

The lifespan of a cookie depends on its type and purpose. Below is a general overview of the retention periods we apply:

• Session cookies: Deleted automatically when you close your browser
• Short-term persistent cookies: Typically retained for up to 30 days
• Long-term persistent cookies: May remain on your device for up to 24 months
• Third-party cookies: Duration is governed by the respective third party's policy

Your Cookie Choices and Controls

We respect your right to control your cookie preferences. When you first visit the Royal Panda website, we present you with a cookie consent banner where you can accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update your choices at any time through our cookie settings panel.

In addition, most modern browsers allow you to manage cookies directly through your browser settings. You may choose to block or delete cookies; however, please note that doing so may affect certain features of our platform — including the Royal Panda login flow, game personalisation, and bonus tracking. Below are links to cookie management guidance for common browsers:

• Google Chrome — manage via Settings > Privacy and Security
• Mozilla Firefox — manage via Options > Privacy & Security
• Safari — manage via Preferences > Privacy
• Microsoft Edge — manage via Settings > Cookies and Site Permissions

Cookies and Our Responsible Gaming Commitment

At RoyalPanda, we use certain functional and analytical cookies to support our responsible gaming obligations. These cookies may help us identify patterns of play that could indicate problem gambling behaviour, enabling us to apply appropriate safeguards in line with our licensing requirements under the Malta Gaming Authority (MGA/CRP/237/2013). Our use of data in this context is governed by our Privacy Policy and our obligations as a licensed operator under Royal Panda Ltd. (Malta, reg. C58222).

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will notify you via a prominent notice on our website or through other appropriate communication channels. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of the Royal Panda online casino following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or wish to exercise your rights in relation to your personal data, please do not hesitate to get in touch with us. Our support team is available via live chat or email at help@royalpanda.com. For data protection enquiries specifically, you may contact our Data Protection Officer at dpo@leovegasgroup.com. We are here to help and committed to addressing your concerns promptly and transparently.